Frequently asked questions
Where are your pieces made?
In Thiers, the French capital of knife-making, from design to finishing, by artisans: the champagne saber and its stand (with a partner cutler), the Cutting board & 3 Thiers knives, the table knife and the bread basket. The stainless steel absinthe spoon is made in France. We only state a place of manufacture when we can guarantee it; for any other piece, write to us.
Can I have an item engraved?
Yes: the champagne saber can be engraved, and engraving is also offered as an option in the Le Sabrage and Le Grand Soir gift boxes. See the Personalization page.
How much does engraving cost?
Engraving the champagne saber is available from 25 €: a first name, a date or a few words, engraved on the blade. It is also offered as an option in the Le Sabrage and Le Grand Soir gift boxes.
What is the lead time for an engraved order?
Enter your text when you order. For a long text or a date to meet, write to us before ordering: we will confirm the lead time, which is added to the delivery time.
Which gift boxes do you offer?
L'Heure verte (39 €), the Duo of spoons (36 €), La Table (127 €), L'Heure verte large gift box (70 €), Le Sabrage (from 224 €) and Le Grand Soir (from 259 €). All are ready to give.
Do you ship internationally?
Yes, from France to the European Union and a selection of countries outside Europe: the countries we ship to are shown at checkout. Shipping costs are shown before payment; duties and taxes by country are listed on the Shipping & customs page.
Will I pay customs fees in the United States?
Duties and taxes are calculated and shown before payment.
And in Canada?
Sales taxes, any duties and the Canada Post handling fee (9,95 CAD) are paid on delivery.
Do you offer gift wrapping?
Our gift boxes are ready to give. To add a personal message, use the “Gift message” field in the cart. For a special wrapping request, write to us before ordering.
Can I ship the order directly to the recipient?
Yes, enter their delivery address when you order. For prices on the packing slip, write to us.
Can I return an item?
Returns are accepted within 14 days, except personalized (engraved) items, which cannot be returned or exchanged. The item must come back to us in its original condition.
How does sabrage break off the neck of the bottle?
It is the impact of the back of the saber against the lip of the bottle neck that breaks off the neck. Our blog article explains the technique step by step.
Is shipping free?
Yes, from 200 €, everywhere we ship. Below that, shipping costs are shown before payment, depending on the destination country. Details on the Shipping & customs page.
How does the 10% discount work?
From 100 €, a 10% discount is applied automatically at checkout, with no code to enter. The cart shows you how much is left to qualify.
How should I care for your pieces?
Wash them by hand in lukewarm water, without soaking, then dry them right away; no dishwasher. Each product page gives care instructions for the piece.
How do you prepare absinthe the proper way?
Pour a measure of absinthe into the glass, lay the slotted spoon flat across the rim, then pour very cold water drop by drop. The absinthe turns cloudy and releases its aromas: this is the ritual of l'heure verte (the green hour), born in the Parisian cafés of the late 19th century.
Why Thiers?
Thiers, in the heart of Auvergne, is the French capital of knife-making: blades have been crafted there for centuries, along the Durolle river. That is where we have our cutlery, our cutting board and our bread basket made.
I don't know what to give: can you help?
Our Find a gift quiz suggests an idea in two questions, based on the occasion and your budget. You can also write to us: we reply within one business day.